Out of Order Rooms Report

 

Select Out of Order Rooms Report from the Housekeeping Menu.

Depending on your Skyware Systems set-up, you may or may not have a quick menu option for Housekeeping.

If you can, Select Housekeeping => from the Quick Menu on the left side of the screen, to open the Housekeeping Menu screen.

Or you can reach the Housekeeping Menu using the Full Menu.

Click the icon on the left for the Full menu.

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

From the Other Section, select Housekeeping =>.

The Housekeeping Menu screen will open when accessed.

The Housekeeping Menu has two sections, Housekeeping Menu 1 and Housekeeping Menu 2. The Out of Order Rooms Report is in Housekeeping Menu 2.

Note: This report can also be accessed from the Out of Order / Do Not Sell screen, using the button "OOO Report" in the local tool bar there.

 Under Sort Options, select the way you would like the report organized using the radio button options: you can choose to display the report by Room Number, by Date, or by Out of Order Type. You can choose ONE option. By default the report will be sorted by Room number.

You can choose a date range for the report to display.

Date from: Use the drop-down menus to select year, month and day, or click on the calender icon to choose the appropriate date to begin the report from. By default this is set to today's date in the Skyware system.

Date to: Use the drop-down menus to select year, month and day, or click on the calender icon to choose the appropriate date to end the report on. By default this is set to today's date in the Skyware system.

Show All Dates: you can display ALL instances of Out of Order room that have occurred, without limiting by date. This is a check box option; if you wish to show all dates, you should check this box. By default this is unchecked.

If your property has few OOO instances this can be a useful method of displaying your OOO occurrences and for example seeing if one room in particular has recurring issues.

You can choose the types of Out Of Order to display on the report. Each option has a check box to select it. By default, none are selected.

All OOO Types - This will list all rooms that are unavailable to assign to guests based on their status.

Do Not Sell Rooms - This option will list all rooms identified as Do Not Sell (DNS).

Emergency OOO Rooms - This option will list all rooms identified as Emergency OOO.

Planned OOO Rooms - This option will list all rooms identified as Planned OOO.

Deactivated Rooms - This option will list all rooms that have been Deactivated.

You can select to show all OOO types, one or multiple types of rooms to include on the report as needed.